Cancellation & Refund Policy

At Sunny Desk, every subscription includes immediate access + custom account setup + personalized page creation. Because each account requires hands-on work, our refund policy reflects both access and service time.

7-DAY ACCESS — $19

• Non-refundable under all circumstances
• Immediate access upon purchase
• No cancellations or partial refunds
• All sales are final

UPFRONT SUBSCRIPTIONS (30 / 60 / 90 DAYS)

• 30 Days — $39
• 60 Days — $69
• 90 Days — $99

Refund Terms (Service + Access Model)

Because each purchase includes instant access + account setup + personalized page creation, refunds are calculated using the following:

• $25 non-refundable setup fee per account
• $10–$20 service fee for page creation/custom setup
• Usage-based proration charged at 2.5× daily access value

Refund amounts vary based on time used and services delivered. Some refunds may be partial or zero depending on access already provided.

6-MONTH ACCESS — $249

• Refund requests accepted within 72 hours only
• $50–$75 non-refundable setup/service fee applies
• Prorated at 2× daily access value
• After 72 hours: no refunds

12-MONTH ACCESS — $449

• Refund requests accepted within 72 hours only
• $75 setup/service fee applies
• Prorated at 1.75× daily access value
• After 72 hours: no refunds

5-MONTH PROGRAM

$219 Upfront

• $50 non-refundable setup fee
• Prorated at 2.25× daily value
• Refund requests must be made within 72 hours
• After 72 hours: no refunds

$49 Monthly Plan

• Requires 30 days written cancellation notice
• Access continues through the notice period
• No partial or prorated refunds
• Late cancellations may result in one additional billing cycle

Non-Refundable Conditions

Refunds will not be issued for:

• Completed or partially used access
• Setup or customization work already performed
• Violation of platform rules
• Requests outside the refund window

Service Delivery Notice

All subscriptions include immediate digital delivery and/or account setup. Work begins immediately upon purchase, and resources are allocated at that time.

Chargebacks & Payment Disputes

By completing a purchase, you agree that all services begin immediately upon payment and are considered delivered at the time of access and/or account setup.

In the event of a chargeback, dispute, or payment reversal, we reserve the right to provide all transaction evidence to the payment processor, including but not limited to:

• Access logs and login activity
• Account setup records
• Digital delivery confirmation
• Time-stamped usage history
• Communication records (if applicable)

Because access is granted instantly and services begin immediately, initiating a chargeback instead of contacting support is considered a breach of this agreement.

Accounts associated with disputed transactions may be:

• Immediately suspended or permanently terminated
• Restricted from future purchases
• Removed from access to all current services

We strongly encourage customers to contact support first so any billing or access concerns can be resolved directly and promptly.

Agreement to Terms

By purchasing, you confirm that:

• You understand access begins immediately
• You agree to non-refundable setup and service fees
• You accept the refund structure outlined above
• You are responsible for subscription billing terms